Delivery Details:
We only charge you what we are charged to ship items to you. You may think its more expensive compared to the cheaper delivery costs you have seen on line. Shipping cheaply, and its massive risk of damage, causes delays in fitting and a nightmare for all concerned. So we just do not do it. You and your order are more important to us than running the risk. 

99.9% of our deliveries by our carrier get to you in perfect condition, ready to fit and no hassle. Our main delivery partner takes care of your order from collection, to delivery to you. In the long run it's a safer and more reliable service we offer. We will not charge more than £35.99 for a delivery to retail customers. 

Delivery Costs:

FREE DELIVERY on all orders when you spend over £600.00. Most large items have a delivery charge - adding things to your basket to a value of £600.00 or more removes the delivery charge for all items. Excludes Scotland & NI.

FREE DELIVERY on over a thousand small items on our Bathrooms of Distinction site (automatically applied at checkout).

FREE local delivery (large items only) of a value of £99.00 or more within 20 miles of our shop - to post codes WF, LS, HX, HD, S and BD. We will call you to arrange this. To get this just click 'Free Local Delivery' on the drop down menu in the checkout area.

Minimum delivery charge on small items, taps and accessories is just £5.95 (many ship FREE).

Maximum delivery charge is only £35.99 for any items that add up to a total weight of 40kg or over) Spend £600 and its FREE. Excludes Scotland & NI. 

Post Codes : Scotland & NI

AB, BT, DD, DG, EH, FK, G, GY, HL, HS, IM, IV, JE, KA, KW, KY, PA, PH, PO30-4, TD, ZE

Shipping for the above post code areas is chosen at the checkout delivery options. We have size restrictions on products for these areas. We do ship all small items by Parcelforce tracked. Items Listed below are the large items we are prepared to ship as these are shipped direct from our suppliers:
Multipanel - Roman / Haven Enclosures - Wetwall Shower Panels - Lakes Shower Doors - Cassellie Bathrooms -  RAK Ceramics.  Free Delivery over £600.00 does not apply to your area's, Sorry.

Delivery Process & Time Scales

 If you want the goods on a specific date excluding Saturday and Sunday, Bank Holidays etc., then please advise us when we call or email you. 

You can also email us after you have placed your order to let us know what day you want the goods delivering on. This is the preferred method.

Delivery usually takes between 2 and 5 working days to reach you. We usually take a  day or so extra to prepare goods for delivery.  Please order your goods well in advance of any fitting dates you have agreed with fitters. We are not responsible for any delays if you have ordered at the last minute.
 Deliveries these days do get delayed, this is out of our control as no one can predict accidents, traffic, breakdowns etc. North East Deliveries are usually made on a Tuesday and Thursday.

Other Delivery Time Scales

Special order and non-stock items are usually 7 to 14 working days (whirlpool baths, saunas, bespoke items etc.)


If you need help regarding delivery times and charges please email or call us on 0113 2189830.

Most items on the site will be shown as stock items - these may reflect our partner suppliers stock and not our physical stock. We will call you if these items have a longer lead time.

Other Services 

Free collection from branch - ring us first so we have your order ready.

Please allow 1 day before you wish to collect items or call us first 

Free local delivery if you live within 20 miles of our shop.

Please ensure you check your goods for damages and shortages within 48 hours so we can get any issues sorted ASAP.