0330 058 0978

0330 058 0978

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Phone Lines open Monday - Friday 9:30-17:00. Live Chat is available Monday - Friday 9:00-18:00

Delivery Information

 


Parcels delivered from £6.95*

We use the services of various reliable couriers to ensure a quick, accurate delivery. We will update your order status once the item is dispatched and provide, where possible, a tracking number so you can track your delivery on the couriers website.

Typically your order will be with you within 10 working days.**


Where feasible and certainly when it's the best option you will receive your delivery direct from the supplier. Unfortunately we will not be able to provide you with a tracking number, however someone from our customer service team will call you to inform you of the intended delivery date.

With large orders and larger items, the safest option is to deliver by pallet. Unfortunately we will not be able to provide you with a tracking number, however someone from our customer service team will call you to inform you of the intended delivery date.

Although we always aim to operate with an accurate delivery schedule, on occasion occurrences out with our control can cause delays. As delays can occur we strongly recommend that works are scheduled once the items have arrived.


General Delivery Information

All of our deliveries will require a signature and therefore it is necessary for somebody to be present in order to accept the delivery.***

Please be aware that parcels are a door-to-door service and all large items and pallet deliveries are kerbside only, unless otherwise specified.                                                                    

  
Please Note

*According to weight parcel deliveries can range from £6,95 - £19.95
**We aim to have everything with you in no more than 10 working days (special orders excluded) however on occasions delays may occur. In all cases you will be notified.

*** You may not be required to physically sign for this product, however you will be asked to provide a signatory name. 
****Delivery failures with prior arrangement or where restrictions are in place but weren't communicated may incur an additional delivery charge.