Our checkout system will not allow certain bathroom products to be delivered to some long distance areas as we have seen an increase in damaged products when we try to ship them due to the long transit. If shipping is required, please contact th
However do not despair, we do ship most products to most areas. Small items (Taps, Radiators, Towel Rails, Shower Systems, Accessories etc) ship on Parcelforce, DHL or direct. Larger items are now either direct from our suppliers these include. Multipanel, Nuance, Bushboard, Showerwall, Splashpanels, Roman, Lakes, RAK, Aquadart, Wetwall, Haven, Merlyn, Cassellie. Other large items are shipped on a pallet by a reputable fragile goods carrier who guarantee to get the goods to you without damage. Pallets are kerbside delivery only.
Delivery Process & Time Scales
Delivery usually takes between 3 and 7 working days but can on occasions take longer. If you are working to a deadline, for example if you have arranged a date for it to be fitted, please contact us and we can work with you to meet this date. We cannot be responsible for delays that are out of our control.
Other Delivery Time Scales
Special order and non-stock items are usually 7 to 14 working days (whirlpool baths, saunas, bespoke items etc.)
If you need help regarding delivery times and charges please email firstname.lastname@example.org or call us on 0113 2189830.
Please allow 1 day before you wish to collect items or call us first
Please ensure you check your goods for damages and shortages within 48 hours so we can get any issues sorted ASAP.