Delivery Details:
FREE DELIVERY on orders when you spend over £800.00. Most large items have a delivery charge - adding things to your basket to a value of £800.00 or more removes the delivery charge for all items. 

FREE local delivery (large items only). We will call you to arrange this. Click 'Free Local Delivery' on the drop down menu in the checkout area. £200.00 minimum spend required.

Minimum delivery charge on small items, taps and accessories is just £6.95..

Maximum delivery charge is only £35.95. Spend £800 and its FREE.


Our checkout system will not allow certain bathroom products to be delivered to some long distance areas as we have seen an increase in damaged products when we try to ship them due to the long transit. If shipping is required, please contact th

However do not despair, we do ship most products to most areas. Small items (Taps, Radiators, Towel Rails, Shower Systems, Accessories etc) ship on Parcelforce, DHL or direct.  Larger items are now either direct from our suppliers these include. Multipanel, Nuance, Bushboard, Showerwall, Splashpanels, Roman, Lakes, RAK, Aquadart, Wetwall, Haven, Merlyn, Cassellie. Other large items are shipped on a pallet by a reputable fragile goods carrier who guarantee to get the goods to you without damage.

Delivery Process & Time Scales

Delivery usually takes between 3 and 7 working days. If you are working to a deadline, for example if you have arranged a date for it to be fitted, please contact us and we can work with you to meet this date.  We cannot be responsible for delays that are out of our control.

Other Delivery Time Scales

Special order and non-stock items are usually 7 to 14 working days (whirlpool baths, saunas, bespoke items etc.)


If you need help regarding delivery times and charges please email or call us on 0113 2189830.

Most items on the site will be shown as stock items - this reflects our partner suppliers stock and not our physical stock. We will call you if these items have a longer lead time.

Other Services 

Free collection from branch

Please allow 1 day before you wish to collect items or call us first 

Please ensure you check your goods for damages and shortages within 48 hours so we can get any issues sorted ASAP.